Beginner's Guide To Cold Water Therapy

About Us

Welcome to Premium Outdoor Health, your trusted hub for health products outdoors. Starting with a mission to share our passion for outdoor health, we've evolved into a top name, offering a variety of quality ice baths, cold plunges, saunas, and accessories at competitive prices.

Our Story

Premium Outdoor Health started with a view to provide the best in outdoor health products and experiences for our customers. With the rise of difficulties with mental and physical health over the last decade and even more so post pandemic we wanted to be part of the solution to the mental health crisis. By providing the best in outdoor health products, we hope to help rejuvenate, re-energise and revitalise our customers.

Our Vision

At Premium Outdoor Health we are passionate about rethinking and recharging our mind, body and soul through cold water therapy and heat therapy. We believe that our customers deserve the best start to the day and an opportunity to reset at any point. In today’s world we all face many challenges both physically and mentally so we want to bring the best of the great outdoors to you to produce a resilient spirit to take on the world! We aim to provide world class customer service along with our world class products.

Why Choose Us

At Premium Outdoor Health we offer world class customer service, premium products and fast delivery times to ensure your process of selecting, buying, receiving and experiencing are all done with a helping hand from our friendly team! We understand the benefits you will get from our products so from the start we promise to take the stress out of the process for you!

Connect With Us

We thank you for your interest in Premium Outdoor Health and invite you to explore our range. If you have any questions or need assistance, don't hesitate to reach out through our Contact Us Page.

Order Confirmation

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@premiumoutdoorhealth.com so that we can help.

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@premiumoutdoorhealth.com so that we can open an insurance claim on your behalf.

Cancellations & Refunds

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.